11. Shopping.
Shopping Expressions:
- May I help you?
This is a polite way for a salesperson to offer assistance to a shopper.
- I’m just browsing, thanks.
When you want to look around without assistance.
- Do you have this in my size?
If you’re looking for a specific clothing size.
- How much does this cost?
To inquire about the price of an item.
- Is there a discount on this item?
Asking if there’s a reduced price or sale.
- I’ll take it.
When you’ve decided to buy an item.
- Do you accept credit cards?
To ask about payment options.
- Can I return this if it doesn’t fit?
To inquire about the store’s return policy.
- Could you gift-wrap this, please?
When you want an item wrapped as a gift.
- I’d like a receipt, please.
Requesting a proof of purchase.
Bargaining Expressions:
- Can you give me a discount?
A polite way to start bargaining.
- What’s the best price you can offer?
Asking for the lowest possible price.
- I’ve seen it cheaper elsewhere.
Mentioning a competitor’s price to negotiate.
- Is there room for negotiation on this price?
Inquiring about the possibility of bargaining.
- I’m a regular customer here. Can you give me a special price?
Leveraging loyalty for a discount.
- I’ll buy more items if you can reduce the total price.
Suggesting a bulk purchase for a better deal.
- I’m willing to pay cash. Can you offer a discount for that?
Mentioning cash payment as a negotiation point.
- Could you throw in [an accessory] for the same price?
Requesting an additional item at the same cost.
- What’s your final offer?
Pushing for the seller’s best and last price.
- Let me think about it.
Stalling to see if the seller will further lower the price.
Exercise 1
For this part of the activity, you will be presented with multiple-choice questions. To answer each question, select the best option by clicking on the right answer.
Exercise 2
For this part of the activity, you will be presented with “Speak the word” challenges. To do the exercise, try to speak the word or sentence below.