English for Professional Communication

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1. Introduction to Professional English Communication

English for Professional Communication 1. Introduction to Professional English Communication
LEADERBOARD
  1. #1 gunadi 61
  2. #2 Esa Siliwangi 10
  3. #3 Rustian 1
My Points:
Objective: Familiarize students with the program’s goals and assess their communication challenges.

1. Opening Small Talk:

  1. How was your day at work?
  2. What do you do at your job?
  3. Do you like talking to your coworkers?
  4. How do you talk to your boss? Email or phone?
  5. Have you ever had a problem with communication at work?
  6. Do you prefer writing or speaking at work?
  7. What’s difficult about talking to people at work?
  8. Do you have many meetings at your job?
  9. How do you feel about giving presentations?
  10. Why is good communication important in your job?

2. Reading Passage:

Employee Resume

Name: Sarah Johnson
Position: Senior Quality Assurance Specialist

Experience:
Sarah has over 10 years of experience in the food and beverage industry. She has led quality assurance teams in ensuring product safety and compliance with international standards. Her expertise includes ISO 22000, HACCP, and FDA regulations. Sarah holds a degree in Food Science and Technology and has been with our company for the past five years. She is highly skilled in cross-departmental communication and has worked closely with production and research teams to deliver quality products.

Choose the best answers for the following questions:

4. Discussion:

  1. Why do you think different teams in a company have different ideas?
  2. Is it important to express ideas freely? Why or why not?
  3. Should companies change their message for different countries? Why?
  4. Do you think communication is more important inside the company or with the customers?

5. Activities:

 Each student will give a short 2-minute introduction about their job. Focus on using clear and simple sentences to explain their daily tasks. After speaking, other students will ask questions.

 

6. Listening Extra

Listen to the following conversation and answer the questions.

transcription

Host (H): Welcome, everyone! It’s great to have all of you here from different parts of the world. How about we get to know each other better? Let’s start with you, Raj. Tell us a bit about yourself!

Raj (R): Sure! My name is Raj, and I’m originally from Mumbai. I’ve been in the IT industry for about five years now. I’m really passionate about data analytics.

H: That’s interesting, Raj! What do you like to do when you’re not working?

R: Oh, I love playing cricket. It’s a huge part of my life back in India, and I try to keep up with it whenever I can.

H: Awesome! Now, let’s hear from Sarah. Sarah, where are you from?

Sarah (S): Hi, I’m Sarah, and I’m from New York City. I’ve been working in marketing for the past three years, focusing on social media campaigns.

H: That’s cool! What’s something fun you enjoy doing in your free time?

S: Well, I’m a huge fan of photography, especially urban photography. I love capturing the city’s vibe.

H: Fantastic! Next up is James from Down Under. James, tell us about yourself!

James (J): G’day, everyone! I’m James, and I’m from Sydney, Australia. I’ve been working in project management in the construction industry for about seven years now.

H: Wow, construction! What do you do when you’re off work?

J: When I’m not working, I’m usually at the beach surfing. It’s my way of relaxing.

H: Sounds fun! Lastly, we have Emma. Emma, please introduce yourself.

Emma (E): Hello! I’m Emma from London, UK. I worked as a financial analyst for the past four years, focusing on investment portfolios.

H: Impressive! And what’s your favorite hobby, Emma?

E: I really enjoy reading mystery novels. It’s something I do to unwind after a long day.

H: Great to hear, Emma! Well, it looks like we have a diverse group here. I’m excited to work with all of you!

7. Language Focus

1. Present Simple Tense

The Present Simple tense is used to talk about permanent situations, habits, routines, or general truths. In a professional context, it is often used to describe your job role, your skills, or what you do regularly.

Examples:

  • “I work as a project manager at XYZ Company.”
  • “I manage a team of five people.”
  • “We offer consultancy services to international clients.”

In the examples above, the actions described are permanent or regular (e.g., job roles and responsibilities).

2. Present Continuous Tense

The Present Continuous tense is used to talk about actions happening right now, or temporary situations in progress. In a professional introduction, it can be used to describe what you are currently working on, or a temporary project.

Examples:

  • “I am working on a new marketing campaign at the moment.”
  • “Currently, I am developing a new software for our clients.”
  • “Right now, we are collaborating with a company in Japan.”

These examples show that the actions are ongoing or temporary, emphasizing something happening now.

Key Differences in a Professional Context:
  • Present Simple is used for job descriptions, permanent duties, or facts (e.g., “I work at ABC Corp.”).
  • Present Continuous is used for temporary or current actions (e.g., “I am working on a new project”).
Common Phrases in Introductions:
  • “I work as a…” (Present Simple)
  • “I am responsible for…” (Present Simple)
  • “Currently, I am leading a team of…” (Present Continuous)
  • “At the moment, I am managing a project…” (Present Continuous)

Answer the following questions

8. End Section (Writing): Brief self-introduction in email format.

 

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